Return Policy

RETURNS

  • We accept returns  (jewelry, handbags, scarves and basics excluded) for US{50 states only}/UK/Canada/Australia/Germany customers within 7 days after delivery date.
  • We are offering Free Returns for all Store Credit Refunds only.
  • We accept returns if the product is wrongly sent or damaged.
  • Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
  • Damages must be reported within the same day of receiving merchandise or cannot be returned.
  • Returns must be received unwashed, unworn and in new condition. If the item arrives with tags on it the item must be returned with original tags still attached. Otherwise our warehouse will not be accepting the return and the return shipping fees will be charged from you.
  • Return Credits are processed within 10-15 business days of receiving your return. We will send you an email confirmation when your return has been received and the credit has been issued.
  • Colors and Size may vary due to photography lenses, indoor/outdoor lighting, computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects or qualify for refunds. To complete your return, we require a receipt or proof of purchase.
  • If you do not receive your purchase within 90 days, you can ask for a full refund .We cannot be held responsible for packages once proof of delivery is generated.
  • Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen.


RETURN SHIPPING

  • PLEASE E-MAIL to info@diyadeen.com FOR RETURN SHIPPING ADDRESS AND INFORMATION.Please do not send your purchase back to the manufacturer.